Shipping Lead Times: Typically 7-10 Business Days (Lead Times Vary by Product)

Butler stands behind all products and warrants its products to be free from defects in material and workmanship under normal use and service for a period of one year from the date of shipment.

Damage/defective claims must be made within 7 days of shipment receipt.

Please provide the order number, proof of purchase, and model numbers; photos showing product damage/defect are highly encouraged.

Returns of undamaged products will be assessed a 20% restocking fee.

For any returns or exchanges, please reach out to the Rustic customer support team at contact@rustickitchenandbath.com, and we would be happy to assist you in this process.