Shipping Lead Times: 3-7 business days (ships next business day)
Please inspect the package upon delivery to ensure the product you received is correct and undamaged.
Please note: ZLINE does not offer White Glove Delivery services at this time and all deliveries will be Free Curbside Delivery. White-Glove Delivery is the process in which the products are brought into your home, however, ZLINE does not offer this option at this time. Curbside will be the only delivery option available for all orders.
ZLINE cannot HOLD open orders in their warehouses at this time.
ZLINE Range doors ship separately.
Good Stock Returns: ZLINE requires at least 3 photographs clearly showing multiple angles of the product within its original shipping container. Additional photographs and/or videos showing products may be required to process a replacement.
Shipping Damage: ZLINE requires at least 3 photographs from multiple angles clearly showing the damaged product. Additional photographs and/or videos showing products may be required to process a replacement.
Return Policy: ZLINE Kitchen and Bath products may be returned for a refund of the purchase price within 60 days from the delivery date. Please note, all returns are subject to shipping costs back to the manufacturer. These costs will be deducted from the customer’s total refund amount.
All returns and refunds are subject to and dependent on the following:
For all returns questions, please contact our customer service department by emailing Customer Service, or submit a case on our contact page: www.rustickitchenandbath.com/pages/contact-us
ZLINE strives to create the best quality products and the most affordable in the luxury appliance business. Based out of Lake Tahoe, USA, ZLINE stands behind the quality of its products as well as its team of customer experience specialists. Backed by their high-quality products and attention to detail, ZLINE enhances the spaces in your home that mean the most.
In 2022, ZLINE made a commitment to increase its sustainability efforts and set an example in the industry. As an industry leader based in Lake Tahoe, it is ZLINE’s obligation to close the gap between luxury and sustainability. ZLINE’s commitment to sustainability is, “If we can make luxury attainable, we can also make it sustainable!”. To learn more about ZLINE’s sustainability efforts, check out their pledge at https://zlinekitchen.com/sustainable-luxury.
ZLINE’s passion for innovation stems from its motivation to exceed industry standards and provide ZLINE Attainable Luxury to all homes!