Shipping Lead Times: 7-10 Business Days

Kingston Brass stands behind all products and in the instance that you are not completely satisfied, contact us within 30 days of delivery receipt to report damages, quality problems, or any dissatisfaction.

Please see the Kingston Brass return policy below:

All Returns are subject to a 25% restocking fee, based on the value of the returned merchandise. Shipping is Non-Refundable.

Products purchased over 30 days are not returnable or exchangeable.

NO RETURNS ON: glass, ceramic, porcelain, including toilets, sinks, bath tubs, consoles, and vanities

NO RETURNS TO COUNTRIES OUTSIDE OF THE US (Defective units will be serviced for replacement parts)

Refused shipments and unauthorized returns will be subject to a 25% restocking fee, plus return shipping and re-consignment fees.

Returns past 30 days of delivery will be denied.

Please reach out to the Rustic customer support team at contact@rustickitchenandbath.com, and we would be happy to assist you in this process.

Kingston prides itself on offering a comprehensive line of designer plumbing fixtures for the Kitchen and Bath. Kingston Brass fixtures range from kitchen and bath faucets and sinks to matching plumbing trim. Kingston offers air gaps, filtration faucets, console vanities, bathtubs and more. Designing fixtures in traditional and contemporary styles in 14 different finishes including standards like polished chrome, brushed nickel, and polished brass to the more exotic and trendy like Brushed Brass, Matte Black and Naples Bronze. With offices, warehousing and customer support in Chino, California, Kingston products are readily available on order and meet the most stringent standards in the country. Find the exact fixture you are looking for, trendy or traditional, conventional, or outlandish.
 

Kingston has developed its extensive and ever-growing array of fixtures and accessories since our founding in 1998. Carefully source each of our products from reliable factories, many of which we have done business with for years. Their faucets and most fixtures come from Taiwan, and using a single plating factory for all finishing. You can be confident that your bathroom faucet will match your shower and tub faucet, as well as your shower curtain rod, shower curtain rings, towel bars, toilet paper holder, and toilet tank lever - your kitchen faucet will match the disposal flange, and they can match your bathroom, too.
 

Kingston’s corporate headquarters, warehouses, and customer service teams are located in Chino, California. This enables the team to offer faster than typical fulfillment and low stress resolutions to any issue.